Eating our own dog food

One element of the Friendly Fires culture is to ‘eat our own dog food.’  In other words, we encourage our amazing team to use the products we sell in our showrooms and at their homes.  By using the products we sell, we can better support our customers and ensure we are recommending the right solutions […]

Fireplace Safety

To Screen or Not To Screen: That Is The Question. Fireplace safety has increased in importance recently.  Unfortunately, there have been too many incidents of children hands touching hot glass – and as such – new regulations are apparently currently in the works.  Some manufacturers have been proactive and have made screens standard on their […]

Year End Review

Year end has arrived and its always great to take some time to reflect on the past 12 months and plan for the year ahead. From a business standpoint, Friendly Fires had another successful year. Thank you. It is great to be successful in such a challenging environment. We really have the best customers in […]

Holiday Spirit

As per our last post, giving back to the community is an important part of the Friendly Fires culture.  We want to ensure that our team members who go above and beyond in giving back are properly recognized for their efforts.  For the holidays, our very own Jason Lichter organizes a fundraising effort to raise […]

Charitable Success Story

An important part of the Friendly Fires culture is to give back to the community.  This week, we were recognized as the official winner of the workplace challenge of the Loving Spoonful / GAR.  Loving Spoonful is a charitable organization in Kingston that collects healthy food for those who can not necessarily afford it.  What […]

Why don’t IPI Fireplaces Work Properly?

Update: January 2018 – due to the popularity of this post we’ve created a video discussing this issue, please have a look here: https://friendlyfires.ca/ipi-vs-millivolt-pilot-light-systems/ IPI – the technical term used in the fireplace industry for ‘Intermitent Pilot Ignition’ (also called electronic ignition) is supposed to benefit end users with additional features and functionality – namely […]

Friendly Fires Logo Debate

As you view this website, you may (or may not) be noticing the different logos and looks that Friendly Fires is currently using. Essentially, there is our original ‘waving flame’ logo – still present on a few of our old signage (copy is in this post).  In 2004, we updated to our ‘happy house’ look. […]