Pacific Energy replacement parts are pick-up in-store only.
Unfortunately, Pacific Energy does not allow us to ship replacement parts direct to consumers. This is their rule not ours. You can have your local dealer order this part, or if you do not have one, you can contact Pacific Energy at 250-748-1184 or email@example.com.
This is the official OEM genuine factory part for the entire brick kit for a Pacific Energy Neo 2.5 wood stove or wood insert. This kit includes 19 full-sized firebricks as well as 5 cut out bricks. The brick kit does not come with instructions for the layout, but your installation manual does.
Part Number:80000248 (replaces old part number ne25.bric)
Applicable Models: Pacific Energy Neo 2.5 Wood Insert; Pacific Energy Neo 2.5 Wood Stove.
Purpose: The firebricks are designed to protect the fireplace from warping. They also keep the heat in the fire to ensure a cleaner burn.
Other Notes: Do not use a household vacuum and make certain that there are no embers in the ashes before vacuuming. If you vacuum embers, you will risk having a fire in your vacuum.
SHIPPING NOTE: These bricks are very heavy AND its normal / expected that one (or more) bricks will arrive cracked. There is no way to avoid this. Friendly Fires will package the bricks up well, but one or more will crack in shipping. This is normal and a crack in a brick will not affect the operation of the stove and is safe to use. The only way to avoid any cracks is to pick up the bricks in one of our locations.