Let a Friendly Fires certified technicians diagnose your stove or fireplace issue. Whether it’s the flame not coming on in your gas fireplace, your wood appliance is not generating enough heat or your pellet appliance will simply not run – we have technicians that can assist. Because stoves and fireplaces are considered secondary heaters, Friendly Fires technicians work regular business hours but can accommodate your busy when required.

Please contact our service department to schedule a service call for your appliance. You may also be interested to review the ‘Support Section’ of our website for tips and suggestions to solve your current issue.