Gary & Melanie Bullock

Dear Rodney,

Picture of A Wood Burning Fireplace Insert

Just wanted to do a follow up with you on how pleased we are with our newly installed fireplace insert.

The service you gave us at the time of purchase went far beyond our expectations, and we are most appreciative to you for that. As well the service technicians who installed the appliance were most helpful in demonstrating its proper use and professional in assuring us a safe installation.

Our stove has burned continually for the past 4 weeks. It has made a seldom used fireplace that only took hot air out of our family room, into a warm and cozy room where all our family members, including pets, gather to soak up the warm heat.  I would also advise that we have already noticed a difference in our oil bill, as the heat from the fire insert rises throughout the house. 

In closing, I will comment that we are ever so pleased with our appliance and would have no hesitation in recommending the services of  Friendly Fires (formerly Renewable Energy of Plum Hollow) to any potential customer.

It has been our privilege to work with you, thank you so much for all of your help.


Gary & Melanie Bullock


January 25th, 2013


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