Contact Us

Online Store

For online store inquiries or support please email : orders@friendlyfires.ca

Phone support is available Monday through Friday 9am ~ 5pm:
705-743-7995 ext 201.

For all other inquires please call the closest showroom or submit the contact form at the bottom of the page.

Need to make a payment via Etransfer? Click here.

The Kawarthas

981 Highway 7 East (just east of Peterborough)
Otonabee (Peterborough), ON K9J 6X7

Directions →

Tel: (705) 741-1900
Fax: (866) 277-6826

Hours

Showroom & Sales
Monday – Friday: 9:30AM – 5:30PM
Saturday: 9:00AM – 4:00PM

Installation & Service
Monday – Friday: 7:30AM – 4:30PM
Saturday: Service department closed

** Holiday Hours

Northumberland

70 King Street East (across from Victoria Park)
Cobourg, ON K9A 1K9

Directions →

Tel: (905) 372-5900

Hours

Showroom & Sales
Monday – Friday: 9:00AM – 5:00PM
Saturday: 9:00AM – 4:00PM

** Holiday Hours

Kingston & Quinte

271 Dalton Ave. (between Division & Sir John A.)
Kingston, ON K7K 6Z1

Directions →

Tel: (613) 544-5575
Fax: (866) 277-6826

Hours

Showroom & Sales
Monday – Friday: 9:30AM – 5:30PM
Saturday: 9:00AM – 4:00PM

Installation & Service
Monday – Friday: 7:30AM – 4:30PM
Saturday: Service department closed

** Holiday Hours

Ottawa, Carleton Place
& Lanark County

11384 Highway 7 (1 min west of Carleton Place)
Carleton Place, ON K7C 3P1

Directions →

Tel: (613) 253-5575

Hours

Showroom & Sales
Monday – Friday: 9:00AM – 5:30PM
Saturday: 10:00AM – 2:30PM

Installation & Service
Monday – Friday: 7:30AM – 4:30PM
Saturday: Service department closed

** Holiday Hours

Sunday: By appointment (we are pleased to accommodate you)

Get in touch!

Please email us using the form below and we will get back to you as soon as possible.

Area of Inquiry

Holiday Schedule

Friendly Fires is closed on all statutory holidays (Christmas, Boxing Day, New Years, Easter Friday, Family Day, Canada Day, Labour Day, Thanksgiving) as well as the Civic Holiday in August.

If the holiday falls on Sunday, then Friendly Fires is closed the following Monday.  In addition, reduced showroom hours will apply between December 24th and December 31st.

For detailed Holiday Hours click here.